Thank you for choosing SenDocx for your shipping needs. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of items through our platform.
We facilitate shipping through our community of trusted travelers. Senders can choose from available travelers heading in the direction of the delivery destination. The shipping methods may vary based on the traveler's mode of transportation.
The delivery timeframe depends on the traveler's journey and the distance between the sender and the recipient. SenDocx strives to provide estimated delivery times, but these are subject to change based on various factors such as travel delays, traffic conditions, and other unforeseen circumstances.
Shipping costs are determined based on the distance, size, and weight of the items being shipped. The cost is calculated during the booking process, and senders will be informed of the total shipping cost before confirming the shipment.
SenDocx provides a tracking system to monitor the status of the shipment. Additionally, our platform facilitates communication between senders and travelers, allowing them to stay informed about the progress of the delivery.
Once the items are successfully delivered, both the sender and the traveler are encouraged to confirm the completion of the delivery on the SenDocx platform. This helps in maintaining a reliable and transparent shipping community.
Returns and refunds are handled in accordance with our Cancellation and Refund Policy. If there are issues with the delivery or the condition of the items upon arrival, please refer to our Cancellation and Refund Policy for further guidance.
If you have any questions or concerns regarding the shipping and delivery process, please reach out to our customer support team at contact@sendocx.com.
This Shipping & Delivery Policy is subject to change, and any updates will be communicated through our website. It is advisable to review this policy periodically to stay informed about our shipping practices.
Thank you for choosing SenDocx for your shipping needs!
